You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor. The return window for online purchases is 30 days (10 days in the case of beauty items) from the date of delivery. These items will ship through Premium Express once they become available. Pre-order, Made to Order and DIY items will ship on the estimated date noted on the product description page. Watches containing these materials should not be used underwater.Ī signature will be required upon delivery. To care for leather, exotic and fabric straps: Since these materials are natural, be sure to protect your strap from prolonged exposure to the sun and moisture, so as not to alter its shape and color.It is advised to change the battery as soon as it is drained or spent as it may leak, which would damage the movement and the internal components of your watch.Always rinse your watch in lukewarm water after use in a saline or chlorinated environment (sea water, swimming pool). Rinse with clean water to eliminate washing residue. Use soapy water and a soft brush for cleaning metal, PVD and ceramic bracelets, rubber, acetate and water resistant cases.Never operate the crown or chronograph push-buttons when the watch is wet or underwater to prevent water penetrating into the case.Make sure that the crown is always pushed back into the normal running position, to prevent moisture or dust penetrating into the case.For this reason, please take into consideration that the pieces are not water resistant and for no reason should be immersed into the water or rinsed Gold watches are a creation crafted at the time: each piece is authentically individual and unique.We recommend having your watch’s water resistance tested by a Gucci service center once a year It may be affected by ageing of the gaskets, accidental impact on the crown or crystal and other external factors. However, the absolute water resistance of a watch may not be permanently guaranteed. If the text “WATER RESISTANT” or symbol appears on the case-back, the water resistance of your watch has been tested to a depth of approximately 30 meters.Avoid direct contact with solvents, detergents, perfumes, mosquito repellent or any chemicals, since they may damage your watch’s components.Avoid exposing your watch to extreme temperatures or temperature variations.When possible avoid any impact that might damage your watch.Avoid placing your watch near devices generating strong magnetic fields.Please handle with care for longer product life. Gucci watches are made with carefully selected materials.
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